It’s easy to say ‘we provide excellent customer service’, and in fact many companies do without delivering on their promise. At Haven, however, it is the heart of what we do, the very foundation on which the business was built, and we have never strayed from our commitment to deliver outstanding service for all customers.
From procurement through to billing, you’ll find that we do everything we can to make electricity purchasing straightforward. We place a big emphasis on the personal service we provide because our team members know their stuff – and they really care about what they do!
We have developed a set of values which form the basis for our working behaviour. Everything we do is designed to create a better-powered future for our customers. We have a strong sense of what makes us different and this is based on our values: