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Haven Power reaches new heights

Third Party Intermediaries rank UK energy supplier as number one for Industrial & Commercial customers

13 September 2017 Haven Power has been named the UK’s best performing energy supplier by Third Party Intermediaries (TPI’s) in this year’s Cornwall Insight Report.

The report, which provides suppliers with analysis of the energy landscape, ranks Haven Power as the top performing energy supplier for brokers for large industrial and commercial businesses. The report also recognises Haven Power’s impressive growth and its continued development of its account management and services.

According to the Cornwall Insight report, a dedicated account manager was consistently cited as the most important service beyond energy contracts for large businesses, where Haven Power ranked highest with 96% of TPI’s needs being met.

Paul Sheffield, Chief Operating Officer at Haven Power, said: “Everything we do at Haven Power is about helping our customers make a better use of energy. We’re continuing to build on our reputation for excellence, specifically with a focus on providing the right solution for the right customers whether they come to us via a broker or direct.”

Haven Power also topped the rankings for the flexibility of its products. 83% of TPIs saying their needs were met and that its willingness to offer a more bespoke service to large businesses than other suppliers was a refreshing quality.

Sheffield continued: “We’re committed to maintaining a close working relationship with leading TPIs to ensure that we can provide the right energy supply to their customers.”

“To be recognised as the leading provider to TPIs in the Cornwall Insight Report is something we’re extremely proud of at Haven Power, and we’ll continue the hard work and strive to keep to delivering outstanding customer service.”

Notes to editors:

  • The Cornwall Insight report was published in April 2017 and based on online surveys and interviews with 66 TPIs across the SME and I&C markets, between October and December 2016.
  • The sustainably sourced electricity from Haven Power has a carbon footprint that is 80% lower than coal power

About Haven Power:

Haven Power is one of the largest business electricity suppliers in the UK and was awarded the title Supplier of the Year at the Energy Awards in 2014 and 2016. Founded ten years ago, the company has grown by providing dedicated account management support as a response to many of the typical issues customers have with their energy providers. Haven Power offers 100% reliable, cost effective renewable energy and services that help customers use energy more efficiently, control their spend and manage risk.

Haven Power is part of Drax Group plc, which plays a vital role in helping change the way energy is generated, supplied and used as the UK moves to a low carbon future. Drax operates the largest power station in the UK and supplies up to eight percent of the country’s electricity needs. The energy firm converted from burning coal to become a predominantly biomass-fuelled electricity generator. Drax is the biggest single site renewable generator in the UK and the largest decarbonisation project in Europe. Its 2,300-strong staff operates across three principal areas of activity – electricity generation, electricity sales to business customers and compressed wood pellet production.

The Group includes:

  • Drax Biomass, based in the US manufactures compressed wood pellets produced from sustainably managed working forests.
  • Haven Power, based in Ipswich, providing businesses with electricity.
  • Opus Energy, based in Oxford, Northampton and Cardiff, providing electricity and gas to businesses.
  • Billington Bioenergy, based in Liverpool with depots nationwide, is one of the leading distributors of wood pellets for sustainable heating in the UK.

For more information visit www.havenpower.com

For further details about this press release please contact:

Sophie Kerlin or Emma Pearce

Bottle

Tel – 01865 770381

Email – haven@wearebottle.com

Everything we do at Haven Power is about helping our customers make a better use of energy.

Paul Sheffield, COO

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