Customer Fairness Charter
Treating you fairly is at the heart of what we do – we believe this is the essence of good customer service.
We strive to provide the best possible quality of service and, with honesty and enthusiasm, work as your partner in achieving your business goals.
This is why we have a Customer Fairness Charter. We are committed to:
- Being open, honest and transparent
- Providing clear, complete and accurate information
- Only providing information about products and services that are relevant to you
- Making it easy to get in touch with us – and responding promptly
- Swiftly putting things right if they go wrong
- Communicating plainly and simply
- Consistently doing what we say we’ll do
If you’d like to get in touch about our Customer Fairness Charter, or the service we provide, please email: email@example.com