Help / Flex Combi – Your Bill Explained

Flex Combi – Your Bill Explained

23rd July 2019

As a Flex Combi customer, you’ll already be seeing the benefits of buying your electricity at live wholesale market prices. So, when your bill comes through the door, it may initially seem a bit daunting, but it’s really very simple.

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Electricity bills shouldn’t be complicated. You just want to understand how much you’ve consumed, when you consumed it, and how the final bill has been reached – i.e. how much it’s going to cost you.

To help you gain a better understanding of how your bill is made up, we’ve created a series of helpful leaflets to guide you through every step.

Flex Combi customers on a Half Hourly (HH) meter can get a full explanation of their bill here:

Your HH Flex Combi Bill Explained

Customers on Non-Half Hourly (NHH) meters, can download a bill explanation here:

Your NHH Flex Combi Bill Explained

Still confused?

If you’re still puzzled by your bill and would like to talk to someone who can help then give us a call on 01473 855747. They will happily take you through how your bill is made up and answer any questions you may have.

Flex Combi Control

If your business has the capacity to be flexible with its consumption, then there could be even greater savings to be made with Flex Combi Control. Continue to buy at live market prices and use electricity at non-peak periods to potentially save money on certain third party costs (TPCs). The remaining non- time-related TPCs stay fully fixed.

You can find more about Flex Combi Control by downloading the brochure here:

Flex Combi Control Brochure Download

If you’re already a Flex Combi Control customer and would like help understanding your bill, then you can download our helpful Flex Combi Control bill explanation leaflet here:

Your Flex Combi Control Bill Explained
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