Haven Power launches new mobile app keeping customers in control of their electricity
17th November 2020
Introducing your new mobile Energy Assistant
Our new app, Energy Assistant, helps customers to stay in control of their electricity and make life easier – even if you’re not at work. All Haven Power customers with a SMETS2 smart meter installed can now download the Energy Assistant app for free.
Our app gives you cost and usage information for up to ten electricity meters, meaning you can:
- Be prepared for the following month’s bill
- Spot and stop unusual energy use (e.g. outside business hours whilst not in the premises)
- See where you can save and how effective your actions can be – viewing the electricity usage for up to 10 meters at once.
Once you’ve downloaded the app, you’ll need to register your details, accept the terms and conditions and set up your account. You’ll be prompted to manually enter your Meter Point Administration Number (MPAN), and then to take one picture of your energy bill to confirm your meter and property details.
Once your details have been verified, you’ll receive a confirmation email within two working days. Then you’ll be ready to view your usage data and see how much you’re spending.
If you need support setting up your app, email Hildebrand on firstname.lastname@example.org. For queries about your electricity bill or service email Haven Power using the button belowContact us
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