Haven Power launches new mobile app keeping customers in control of their electricity
17th November 2020
Introducing your new mobile Energy Assistant
Our new app, Energy Assistant, helps customers to stay in control of their electricity and make life easier – even if you’re not at work. All Haven Power customers with a SMETS2 smart meter installed can now download the Energy Assistant app for free.

Our app gives you cost and usage information for up to ten electricity meters, meaning you can:
- Be prepared for the following month’s bill
- Spot and stop unusual energy use (e.g. outside business hours whilst not in the premises)
- See where you can save and how effective your actions can be – viewing the electricity usage for up to 10 meters at once.
Energy Assistant is available on Apple devices using iOS 10.0 or later, and Android devices on operating system 5.0 or above. You can download the app for Apple devices here, or Android devices here.
What next?
Once you’ve downloaded the app, you’ll need to register your details, accept the terms and conditions and set up your account. You’ll also be prompted to take two pictures of your energy invoice to confirm your meter and property details.
Once you’ve verified your details, you’ll receive a confirmation email within two working days. Then you’ll be ready to view your usage data and see how much you’re spending.
Your details will be processed by a third-party company called Hildebrand. We’ve carefully selected Hildebrand as our partner to deliver this solution. You can read their privacy policy here.
If you need support setting up your app, email Hildebrand on support@glowmarkt.com. For queries about your electricity bill or service email Haven Power using the button below
Contact usRelated articles

AI and smart meters are making your business greener and more competitive
As part of the UK’s transition to a more sustainable energy network, smart meters are being rolled out to help customers better understand their...

Video: Why the smart grid is at the forefront of the energy revolution
The way the energy industry works hasn’t changed all that much for decades now. But we’re at the start of an energy revolution, with...

Getting smart, safely: Our commitment to customers
This year has presented challenges for everyone. One area particularly affected has been the smart meter rollout. Most suppliers paused smart installations as the...