Useful Documents
Here you'll find useful documents you may need before or during your electricity contract with us. Still got a question? Visit our help and support page, or get in touch below.
Our products
Here you'll find useful documents related to our products and contracts.
Fuel Mix Disclosure
Independent sustainability consultancy EcoAct has verified our latest Disclosure. Under certain criteria, you may now be able to report your emissions as zero - get more details.
Half Hourly and Non-Half Hourly terms
Here are our contractual terms for customers with Half Hourly and Non-Half Hourly meters.
Out of contract rates
Out of Contract Rates for all Network Operator Areas are provided in the link below.
Letter of Authority (LOA)
Please download this LOA, then complete, sign and scan it before emailing the image file to contact.us@havenpower.com.
Termination Notice
Please download this termination notice, then complete, sign and scan it before emailing the image file to terminations.notice@havenpower.com
Payment and VAT
Here you'll find payment and VAT related forms.
Change of Tenancy Forms
Here you'll find the forms you'll need if you're changing business premises. If you need more information on moving business premises, visit our Change of Tenancy web page.
Moving Out Form
Here's the Change of Tenancy form for if you're moving out of your business premises.
Moving In Form
Here's the Change of Tenancy form for if you're moving into new business premises.
Landlord Change of Tenancy Form
Here's the Change of Tenancy form for if you're a landlord.